After Monday’s “embarrassing outage,” Amazon.com “promised customers that problems with its IT systems had been rapidly fixed,” Ashlee Vance reports in a story for The Register that “Many members of Amazon’s Seller marketplace say the company has been suffering from long-standing problems during the peak holiday shopping season. And, to the dismay of Amazon PR, the company’s IT staff agrees.” Vance notes Amazon claimed outage problems Monday lasted only for “a morning,” but ” It could be the longest morning in Public Relations history, however, as the problems stretch back over 11 days.” She says “Numerous Register readers complained that Amazon’s statements about the problems being fixed were simply false. This reporter tried to access his Amazon account page after the “fix” and experienced similar issues to our readers. . . . A flood of complaints have filled the Amazon seller message boards, decrying slow order processing times, slow payment processing times and lagging inventory updates. Tasks that typically take close to 30 seconds are requiring hours.” Meanwhile, Vance runs e-mails from Amazon’s IT team admitting “we are continuing to experience impacts” after the company said problems had been solved. “It took four calls to Amazon.com PR Craig Berman to get a response,” writes vance. “He broke his silence with the comment, ‘Oh yeah, what is it — biting the hands that feeds IT, right?'”