Jeff Bezos is obsessed with customer satisfaction. In the past, he’s gone so far as to say that Amazon’s mission “is to raise the bar across industries, and around the… Read more »

Six weeks after enlisting Edan Lepucki into his show’s “war” with Amazon, Stephen Colbert is moving on, and taking the Colbert Nation with him. On Tuesday night, Colbert invited the California author… Read more »

A group of authors who recently signed a letter calling on “Amazon to resolve its dispute with Hachette without hurting authors and without blocking or otherwise delaying the sale of… Read more »

Last Tuesday, Amazon offered to “take authors out of the middle” of its dispute with Hachette by paying them “100% of the sales price of every Hachette e-book” sold on… Read more »

HarperCollins U.S. updated its website yesterday with this funny new feature: you can buy books directly from the publisher. The site is mobile-friendly and will grant newsletter subscribers discounts. Print… Read more »

Having clearly realized that it’s losing the battle of public opinion in its war against Hachette, Amazon continued its PR offensive yesterday by sending an odd, condescending letter to Hachette… Read more »

Well, hell, no sooner do I chide big publishing for not speaking out about what’s really behind the war between Hachette and Amazon, and for issuing a series of “no… Read more »

Amazon isn’t saying much about its dispute with Hachette. Hachette isn’t saying much about its dispute with Amazon. Thankfully, Dick Cavett, Malcolm Gladwell, and Dave Hill are here to break… Read more »

Amazon does not like to talk. And Amazon especially does not like to talk to the press—when the company felt it had to address its dispute with Hachette in late-May it avoided… Read more »

Tonight at 7PM, the New York Public Library will be hosting an event about Amazon and the book industry, “Amazon: Business as Usual?” The event will feature bestselling Hachette author… Read more »